Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-seatbelt-pretensioner.collision-talk.com (hereinafter referred to as “Mercedes Seatbelt Pretensioner,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://mercedes-seatbelt-pretensioner.collision-talk.com.
  2. Any mobile applications or software we develop and make available for download.
  3. Online services and tools offered through these platforms.
  4. Interactions between our users and our representatives via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy practices, and we encourage you to review their policies before engaging with them.

Processing Activities

This Privacy Policy outlines our data handling practices in the following scenarios:

  1. Authorized User Activities: When you use our applications or services as an authorized user, we process your data to provide personalized functionality and support.
  2. Website Visits: If you visit our websites linked to this policy, we may collect information about your browsing behavior to improve our content and services.
  3. Communication with Us: We may record and retain communications for customer service, training, or legal purposes.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details required to set up and manage your user account, such as username, password, and profile information.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Data: Bank account details, investment portfolios (if provided), and financial transaction records.
  4. Purchase History: Records of products or services you’ve purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device for analytics and personalized experiences.
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
  8. Social Media Details: If you choose to connect your social media accounts, we may collect information from those platforms (with your consent).
  9. Product Information: Data about the products or services you interact with, including preferences and usage patterns.

We gather this data through various means, such as:

  • Direct user input when creating an account or making a purchase.
  • Automated technologies like cookies, web beacons, and device fingerprinting for analytics and personalization.
  • Third-party service providers who assist us in providing services, subject to their privacy policies.

Cookies

We use cookies to enhance your experience and provide personalized content:

  1. Strictly Necessary Cookies: These are essential for the smooth functioning of our website or applications, such as session management and security.
  2. Preference Cookies: Used to remember user preferences, like language settings, and provide customized experiences.
  3. Analytics Cookies: Track user behavior on our platforms to gather insights for service improvements.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or required by applicable laws:

  1. Legal Requirements: We may need to keep certain data for legal obligations, such as tax and accounting records.
  2. Business Needs: Data is retained for business continuity, fraud prevention, and service improvement purposes.
  3. User Preferences: Personalized settings are preserved across sessions to offer a seamless user experience.

Once the retention period expires or when the data is no longer needed, we securely delete or anonymize your personal information.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for secure data transmission and storage.
  2. Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Restricting access to sensitive information based on the principle of least privilege.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. Our services are intended for a general audience, and we comply with applicable laws regarding child privacy.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access and Rectification: Request access to the personal data we hold about you and ask for corrections if inaccurate.
  2. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  3. Restriction: Limit or restrict our use of your data.
  4. Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  5. Objection: Object to the processing of your data for specific purposes.
  6. Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling.
  7. Appeals and Complaints: File complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements:

  1. Any modifications will be posted on this page with an updated effective date.
  2. We encourage users to periodically review this policy for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

We are dedicated to addressing your concerns and ensuring a transparent and secure experience with Mercedes Seatbelt Pretensioner.